ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?

We ship with DPD, DHL and Hermes as shipping service providers

HOW LONG WILL IT TAKE TO GET MY PACKAGE?
As we are producing on demand, we need some time to customize your order. We will be shipping via DPD mail with delivery tracking confirmation.  The shipping time is 14 – 21 days within Germany. International shipping times can vary.
WHAT SHIPPING METHODS ARE AVAILABLE?
We offer standard shipping, which usually arrives to the customer after 1-3 business days. 

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

Klarna, Apple Pay, American Express, Visa, Paypal, sofort übweisung. 


Orders and Returns

HOW CAN I CANCEL OR CHANGE MY ORDER?
Please write us at mail@rrudi.com
HOW DO I TRACK MY ORDER?
as soon as your order is shipped you will receive an email with your tracking ID.
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