faq

This Limited Warranty applies to physical goods, and only for physical goods, purchased from www.rrudi.com.

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Rrudi will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

Rrudi will either repair the Product at no charge, using new or refurbished replacement parts.

The Warranty Period for Physical Goods purchased from www.rrudi.com is 24 Month from the date of purchase.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 24 Month from the date of replacement or repair, whichever is longer.

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

We will be shipping via DHL mail with delivery tracking confirmation. International shipments will be sent via DHL with a tracking number as well.
The shipping time is 10 – 14 days within Germany. International shipping times can vary.

Yes, we do!
Please use the contact button to get in touch with us.